Refund Policy

Items available for purchase (not including trial lesson gift vouchers)

You may return your item within in the original packaging & condition for a full refund within 14 days of receipt. The purchaser will be responsible for return postage however and upon receipt and inspection will be given a no-quibble refund immediately to the card of purchase. In the event of a cash payment upon return please enclose your bank account details and we will credit the amount directly via bank transfer.

Trial Lesson vouchers

Trial lesson vouchers will be valid for 12 months from the date of purchase. In the event your flight is booked within this period is cancelled due to weather or any fault due to Henlow flying club the validity will be extended. If the booking has not been made within the 12 months regrettably we can not extend the validity period. Trial lesson Gift Vouchers are non-refundable but may be transferred to another individual at no additional cost.

Should you have any questions please contact us using the form below or call us on 01462 851936.

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